Bernina Artista 180

by Barbara P
(Michigan)

My dear husband bought this machine for me at Christmas in 2001. I was elated but terrified to touch it. I took the free classes and found true love...until I found out the computer hook-up was not really what it claimed to be.

No worries, it still was the best sewing machine I ever used or owned.

Three years ago I had a mother board issue that cost me $700 to repair as well as multiple trip back to the shop and 6 months of downtime.

I tried to contact Bernina throughout the years, but with only "we'll get back to you" as the only help offered.

I finally picked up a Janome DC 4030PR. Worked well as a bridge to getting through my unfinished projects. My hope was to use this lighter weight machine for classes and traveling.

I guess my frustration was getting someone at Bernina to answer customer issues and not just dump machines on the market and forget the customers.