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by Fabric Fanatic
I was a Bernina Lover, having three of them in my sewing room until I purchased the 830e.
It would break down at the worst times, when I was nearing a deadline.
Several parts on it were replaced by the dealer. After three years of the same routine, I got rid of it.
The machine does have many wonderful features that work great when the machine works.
It seems Bernina USA was also aware of the problems and left it up to each individual dealer to handle as they so desired.
Sadly, my love affair with Bernina went sour and I've been in a search to find the machine just for me. Buyer beware.