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by Karen
(Irwin, Pa)

Purchased my Jazz July, 2020. Has never correctly stitched.

The place I purchased were very sweet in trying to help make adjustments but to take for service is a 2 1/2 hour drive to have them look at it.

Can not use at all so its a giant paperweight. Something about the plates or discs internally are not correct. And this is right out of box.

All I want to do is be able to quilt with no bells and whistles. So now I wait to get this repaired and it's a month old. I can always trade it in but the next machine up is over $3000 and I don't get what I paid for it. Frustrated to say the least.

Have been sewing for 20 years and have never had a problem with a machine like this. See what happens when I buy new and not used.

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