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Baby Lock Jazz

by Linda
(Donalds, SC USA)

I was really excited to get this machine. When I started to use it my excitement went downhill.

When doing quilting you can never get the tension correct. It will be fine then knot up on the back.

Now it is back in the shop due to jamming. I spend more time getting it to work verses sewing.

When it works I love it but that is few and far between. I wish Baby Lock would get a fix or allow a trade in.

So very disappointed.

Comments for Baby Lock Jazz

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Jan 16, 2019
Do Not Buy
by: Doris R.

This is my first and last Babylock.

I bought a new Babylock Jazz in July 2018. Got it home and the feed dogs did not disengage when winding the bobbin. Took it to the shop I bought at (6 hours away) they fixed it. I finished a quilt with it then put it away for 2 months.

I used it today and there is a horrible noise coming from it. So now I have to take it to the dealer I bought it from, 6 hours away.

Dec 30, 2018
Jazz comments
by: Leanne

Very, very disappointed with this machine. Snarls and clogs all of the time. I cannot get through one block much less one project. It is going back to the dealer tomorrow to see what I can do. Hopefully Baby Lock will stand by their product and replace it. I won't hold my breath, but that would be the ethical thing to do.

Too many complaints with this product.

Oct 09, 2018
Baby Lock Jazz Frustrations
by: Anonymous

Bought it in Aug 2017. Had problems keeping it threaded. I also had thread break in the path of threading, and could not find it to take out.

Sewed on it for a year, piecing for quilt tops. Took it in for the 1-year servicing. Got it back, it would not sew properly. Top thread was a single line on top, and stitches were visible on the bottom. Took it back where I bought it, they looked at it again.

I got it back again, the same problem.

I took it back again and WAITED for it to get fixed. I wouldn't leave until I could sew on it myself.

So now it is October.

Just got done making a tote bag. Used 1/4" foot for piecing, then the walking foot for Stitch in the Ditch, and edge stitching. All stitches were fine.

Today, I sew on it, and the top thread looks like a single line, bottom thread stitches are fine. So tomorrow I am taking it to a local sewing machine repair shop and to HECK with the Baby Lock retailer.

Crappy machine. Paid 900.00 for it. NOT worth it. Going to use my 15 yr old Brother machine. Which works like a charm.

Dec 28, 2017
Baby Lock Jazz :(
by: Anonymous

I purchased a Jazz in November 2017. Opened it and was so excited to sew on it.

It took me 15 minutes just to fill the bobbin. The thread kept breaking and I finally had to hold the thread to get it to fill without breaking.

I threaded the machine and was ready to sew. The machine sounded like a freight train, so noisy. I did two rows of a 9-patch and started on the third row. Half way into the first two square my thread broke and flew up inside the machine and I couldn't find it. I thought I'd try pulling it back (a big no-no and seldom done) and it wouldn't move. This was 30 minutes into using it for the first time.

I was so frustrated that I packaged it back up, called the store I purchased it from (55 miles away) and took it back for a full refund.

Baby Lock has a lot of work to do on that machine before it will be worth keeping.

Aug 02, 2017
by: Barbara

Sorry you are having trouble with your machine. I hope they can get it working for you soon.

I know each machine has it's own personality and you have to learn to play with them to get the tensions right and what threads they like. My machine loves Superior Bottom Line on the bobbin and So Fine on the top and adjusting the tension to 3.5- it took a lot of sampling different brands and threads to get the right look.

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