Husqvarna Viking Designer Diamond
(Red Deer, Alberta, Canada)
I bought my machine when it first came out - the Red Deer dealer who subsequently closed - leaving all her many customers who bought expensive machines stranded. The nearest dealer now is in Stettler - a long drive!
I am very happy with my Diamond - it has done miles of sewing and embroidery - until about nine months ago when something inside "fell off"! I do not know the name of the part but I was able to get it fixed by a local sewing machine repairer. That lasted for about four months then same thing happened - same "fixit" - I was told that a new part was on "back order". Last week same thing happened - I was two colours away from comleting embroidering a large panel when - whoops - there it went again.
Went to Mr. Fixit who said the part was still "back ordered! Nine months?
It seems that spare parts are difficult to get hold of from Husqvarna - this my only grumble.
I am considering trading it in for the newest model but I would be sorry to see it go - it has served me well.